Last updated: 16 June 2026

1. Provider and scope

These terms and conditions ("Terms") govern the use of the platform at cockpit-automation.com and the purchase of access to the glass-cockpit e-learning course published at efis.fit (the "Course"), operated by:

Dr. Jochen Pischel
Lenther Str. 11A, 30455 Hannover, GERMANY
Email: master@cockpit-automation.com

The full statutory provider details are set out in our imprint. These Terms apply in the version current at the time a contract is concluded. Deviating or conflicting terms of the customer do not apply unless we have agreed to them in writing.

2. The service

cockpit-automation.com is the sales and account-management platform for the Course. The Course content itself is delivered through our learning-platform provider Memberspot (web browser and the Memberspot mobile apps for Android and iOS). The platform lets you create an account, hold a licence, view your learning progress and exam results, and — where applicable — manage tutoring connections and volume licences.

The Course is provided as digital educational content. Two purchase models exist: individual 30-day access (§3) and volume licensing for institutions (§4).

3. Individual access (via CopeCart)

Individual access to the Course is sold exclusively through CopeCart GmbH (copecart.com) acting as Merchant of Record / reseller. When you buy individual access, the contract of sale is concluded with CopeCart, on CopeCart's checkout and under CopeCart's terms and conditions; CopeCart processes the payment, assumes the tax-compliance liability, acts as the official reseller and appears on your bank statement. We never receive or store your payment details.

After payment, CopeCart provisions your access on Memberspot. The Course is then made available to you for the duration stated at checkout (30 days from activation), in the language you purchased (English or German).

4. Volume licensing (institutions)

Flight schools and other institutions may request multiple licences via the volume-licensing page. This is a manual process: you submit your organisation and billing details; we verify them and send an offer; on acceptance, payment is made by bank transfer against invoice. A binding contract with us is concluded only once we confirm the order or issue the invoice. Licences are then made available for assignment to your students. Invoicing and accounting are handled via Lexware/lexoffice.

5. Account, eligibility and licence use

• You must provide accurate registration data and keep your password confidential. You are responsible for activity under your account.
• Access is personal and non-transferable. A licence entitles one named user to use the Course. Sharing credentials, sub-licensing or granting access to third parties is not permitted.
• Your access is bound to the e-mail address used at purchase. During an active course the e-mail address cannot be changed. If you intend to be tutored, register at cockpit-automation.com with the same e-mail address you use at checkout, so your progress links to your tutor.
• Individual access ends automatically after the 30-day period; it is not a subscription and does not auto-renew.

6. Prices and payment

The price applicable to individual access is the one displayed on the CopeCart checkout at the time of purchase. Volume-licence pricing is set out in the individual offer. All consumer prices are gross prices including statutory VAT where applicable. Individual payments are processed by CopeCart by the methods it offers; volume payments are made by bank transfer against invoice.

7. Right of withdrawal (consumers)

Individual purchases via CopeCart. Because the contract of sale is concluded with CopeCart, the statutory right of withdrawal for consumers and its exercise are governed by CopeCart's terms and withdrawal instructions shown at checkout. As the Course is digital content supplied without a physical medium, the right of withdrawal lapses once performance begins with your prior express consent and your acknowledgement that you thereby lose the right of withdrawal (§ 356(5) BGB). Please refer to CopeCart's withdrawal policy for the controlling terms.

Volume purchases (direct, by invoice). Contracts with institutions acting in a commercial or professional capacity are not consumer contracts, so no statutory consumer right of withdrawal applies. Where, exceptionally, a consumer contracts with us directly, the digital-content rule above applies in the same way.

8. Intellectual property and permitted use

All Course content — videos, text, graphics, exams and software — is protected by copyright and related rights and remains the property of the operator or its licensors. You receive a non-exclusive, non-transferable, time-limited right to access and view the content for your own training during the licence period. You may not download (beyond technically necessary streaming), copy, record, screen-capture, redistribute, publicly perform, sell or otherwise make the content available to third parties. Trademarks and logos may not be used without prior written consent.

9. Tutoring

The optional tutoring feature lets students, tutors and institutions establish connections so that a tutor can view the connected student's learning progress and exam results. By establishing a connection you consent to this sharing for the purpose of tutoring. Either side may manage or remove a tutoring relationship; data handling is described in our privacy policy.

10. Availability and technical requirements

We aim for high availability but do not warrant uninterrupted, error-free operation; maintenance, updates and circumstances beyond our control may cause temporary downtime. The Course requires a current web browser and a stable internet connection, or the Memberspot mobile app. You are responsible for your own hardware, software and connectivity.

11. Nature of the content and disclaimer

The Course is supplementary e-learning material intended to support understanding of glass-cockpit systems and procedures. Unless expressly stated otherwise, it is not certified, approved or accredited training under EASA Part-FCL or any other aviation authority, and it is not a substitute for the official, approved flight training, type rating, manufacturer documentation or operating procedures applicable to any specific aircraft. Always follow the approved documentation and instructions of your training organisation, operator and the relevant authorities.

12. Liability

We are liable without limitation for damage caused intentionally or by gross negligence, for injury to life, body or health, and where mandatory law (e.g. the Product Liability Act) so provides. For slight negligence we are liable only for breach of an essential contractual obligation (an obligation whose fulfilment makes proper performance possible and on which you may regularly rely), and then limited to the foreseeable, contract-typical damage. Any further liability is excluded. This does not alter the burden of proof to your disadvantage.

13. Term and termination

Individual access ends automatically at the end of the 30-day period. The platform account can be closed at any time on request (see privacy policy for deletion). We may suspend or terminate access for cause, in particular for breach of these Terms (e.g. credential sharing or content piracy) or misuse of the service. Statutory rights to extraordinary termination remain unaffected.

14. Governing law and dispute resolution

These Terms and the contractual relationship are governed by the law of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers habitually resident in the EU, this choice of law does not deprive them of the protection of mandatory provisions of the law of their country of residence.

We are neither obliged nor willing to participate in dispute-resolution proceedings before a consumer arbitration board (§ 36 VSBG).

15. Changes to these Terms

We may amend these Terms with effect for the future where necessary, e.g. due to changes in the law or the service. The current version is always available on this page; for material changes affecting an ongoing contract we will notify you appropriately.

16. Severability

Should any provision of these Terms be or become invalid, the validity of the remaining provisions is not affected.